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Frequently asked web design questions.

If you can’t find the answer you need, send us your question and we will get right back to you. Promise.

Do You Give Help & Advice?

I am always available to give free friendly advice on the telephone on 01903 527927.

Often I provide clients with mentoring and tuition and would love to help you too. The mentoring service is charged at £45 per hour and is usually performed via Skype or by telephone. If you would like to meet in person please understand that travel time will be charged.

Please Could you Write a Guide About...

If there is a topic you would like to learn more about please do let me know.  Please send your requests to me via the contact page and we will look to producing a guide/blog article about it.

What is a Content Management System?

A ‘Content Management System’ is most commonly a system which runs on a web server which allows users to (when logged in) create and edit content for a website. The CMS provides a user interface which allows users to see, organise and edit content for the website from any internet browser without the need for web design software or any special coding skills. I use Drupal 7 (soon to be Drupal 8) and WordPress to create responsive websites.

What is Responsive Design?

Boiled down to its simplest, ‘Responsive Web Design’ means that a website is designed and built-in a way which allows it to ‘respond’ to the screen size of the device used for viewing it. What this means is that your website will adapt its shape and style to look best on whatever device it is seen on, for example, mobile phones, tablets, laptops, desktops.

The term ‘Responsive Web Design’ was first used and discussed by Ethan Marcotte. He is well worth googling.

What is Drupal?

Drupal is an opensource ‘Content Management System’ which runs many very high-profile websites around the world. Drupal is famous for its massive community which provide support, custom modules and security fixes and patches. I use Drupal for larger websites which have a lot of data, pages or users. Drupal is very customisable and can be used for regular websites as well as e-commerce sites.

Although amazingly customisable, Drupal is slightly less user friendly for the end user and as such a few hours training is often necessary to get the best out of the system long term.

What is WordPress?

WordPress is a massively popular ‘Content Management System’ which originally started out as a blogging platform. Now, millions of websites run on WordPress and it is really very simple to use. Checkout WordPress at

Do You Work for Small Business & Startups?

I love working for small business and startups. I also enjoy working for medium to large sized business as well as charity and NGO’s. Call us on 01903 527927 and I will be happy to discuss your options and how best I can help you. Alternatively please use the contact form.

How do you Accept Payments?

I accept payment via:

BACS Payment

Works are paid with 50% deposit upfront with the remaining 50% invoiced across the duration of the contract.

Payment details are attached to any invoice that you have received.

How Long Will it Take to Build my Website

The time taken to build your website is dependant upon not only the size and complexity of your website but also the speed at which you provide information and respond to communication.

In theory a website may be built in as little as a few weeks but can take up to many months for more involved projects. For a more accurate estimate of how long your project will take please contact us to find out about our availability.

How Much Does a Website Cost?

This is where I differ from most of my competitors.

I work to provide the most suitable solution that enables you to achieve as many of your goals as possible within your available budget. I will always ask what your budget is up front and will explain what is possible within that amount.

If your budget is not sufficient to achieve all your goals I will help you plan where to best spend your budget and provide a structured plan for moving forward incrementally adding to the project as and when further funds become available.

I work hard to build long-lasting relationships with my clients that are based on trust, understanding and mutual gain. Please be aware that if you are unprepared to discuss budget I will likely see that as a signal that you may withhold other critical information.

Why shouldn't you set your website to update on 'auto' ?

Unlike running updates on ‘Auto’ I can:

  • Read the changelog for a plugin or software update and risk assess its application prior to installation
  • Clone your website and test the update before applying it to your live site so as to avoid nasty  ‘surprises’
  • Check your server has enough space to allow backups and updates to continue without breaking your website (it happens)
  • Check your security logs and look for unusual behaviour
  • Much like grooming a pet, manually updating a website is a good opportunity to assess its health

Call me on 01903 527927 to discuss how I can look after your website, keep it safe and protect your income.

The potential cost of not having regular website maintenance

  • Your site could be defaced
  • The website could be deleted or rendered unusuable
  • You could lose ecommerce sales
  • Your brand may sustain damage
  • You may find your website advertising things you dont approve of
  • Your website may get blacklisted resulting in ranking lower in search engines like Google
  • Search engines may put a warning on your website saying it has been hacked
  • You may suffer data loss or data theft
  • It could cost you many thousands of pounds to repair the damage to your website

Ask a question.